ICT Officer I @CRS Timor-Leste

Position Title:                   ICT Officer I

Department:                      ICT (Operations)

Location:                             Baucau or Dili with frequent travel to Baucau

Reports To:                         Operations Manager

Band:                                    F

Supervises:                        0 direct reports

Note:  This position is for Timorese Nationals only.

BACKGROUND / JOB SUMMARY:  Catholic Relief Services in Timor Leste is seeking for an ICT Officer to provide support for knowledge management, decision-making, and programming effectiveness by ensuring efficient operation and use of CRS information sharing, communication, and collaboration technologies, and by providing technical support to CRS staff and partners on overall ICT systems. Responsible for deployment, maintenance, security, data protection, and troubleshooting of technology and systems for assigned office(s). Stays abreast of ICT developments in the international and local market, providing recommendations based on opportunities to improve the efficiency and impact of CRS programming, operations, and overall performance. Other key responsibilities of the IT Officer is the provision of consultancy and guidance on integrating ICT for development solutions in program implementation and provision of technical assistance on ICT-related issues to partners.

KEY RESPONSIBILITIES

System Management:

·         Support the Global Service Desk.

·         Implement, configure and maintain systems to meet CRS program service and operational excellence requirements.

·         Maintain quality system configuration, administration, security, and maintenance for CRS program ICT systems, including networks, servers, and telecommunications.

·         Ensure that system and data availability meets CRS business recovery requirements.

·         Support managers and staff in executing good stewardship and efficient use of agency ICT resources.

·         Collaborate with relevant staff to maintain ICT inventory and ensure adequate supply and functionality.

·         Work with third-party suppliers to deliver services that meet CRS business process requirements.

End-User Support:

·         Provide timely response to user support requests or promptly escalate issues as needed as per agency Service Desk procedures.

·         Support CRS on-boarding of staff process

·         Conduct user trainings, as appropriate.

·         Configure desktops, laptops and other peripheral devices to provide user access to agency business systems information.

ICT4D:

·         Partner with program staff on integrating ICT solutions in program implementation.

·         Deploy and provide ongoing technical support in ICT solutions integrated within programming interventions.

Technical Assistance to CRS’ Partners:

·         Ensure timely and quality ICT implementation, adoption, and support to CRS’ partners, remotely or on-site, in line with CRS’ programming needs and capacity.

Compliance:

·         Provide consistency in service delivery against established policies, procedures, and service standards.

·         Support the procurement of ICT equipment and software purchases in line with CRS standards and in compliance with donor requirements.

·         Implement and follow-up on ICT Country Office Assessments.

Budget Responsibilities:

·         Input to budget development and expense approval per MoA.

Capacity Building:

·         Maintain personal and professional development to meet the changing demands of the job.

·         Develop, and implement training programs to improve staff and partners capacity in the area of ICT.

·         Participate in regional/agency ICT initiatives.

·         Provide capacity building (training, coaching, on-the-job support) to staff and partners in ICT-related areas.

Reporting:

·         Prepare and provide weekly ICT service reports for country program, regional, and global ICT leadership. The reports should include data regarding service performance, key risks, current project status, and planned initiatives.

Supervisory Responsibilities:

·         Provide guidance and leadership to junior level ICT Officers and Global Service Desk technicians.

·         All other duties as assigned.

KEY WORKING RELATIONSHIPS:

Internal: All CP staff, RISA, members of CRS ICT community, and owners of CRS business systems

External: CRS partners; Government agencies, Nethope, Peers from other NGOs in the country; and ICT services providers.

MINIMUM REQUIREMENTS:

Qualifications and Work Experience:

·         Bachelor's degree in IT-related field (Computer Science, Computer Networking, Programming, and Information Systems). Significant work experience in a directly related field will be considered in lieu of degree.

·         A minimum of 2 years work-related experience.

·         Microsoft Certified Solutions Associate or equivalent.

·         Cisco Certified Network Associate or equivalent desirable.

·         Microsoft SharePoint Foundations training desirable.

·         Microsoft system administration experience.

·         Good grasp of complex network, security, mobile, desktop, server, telephony, and backup technologies in use within CRS.

·         Good grasp of application and database technologies in use within CRS.

·         ITIL Foundation Certified desired.

Knowledge and Skills:

·         Experience in introduction, design, implementation, and adoption of relevant technology and management tools.

·         Demonstrated proficiency in management of network/server software and hardware devices and platforms including WINTEL, Adobe Connect, and SharePoint platforms.

·         Solid grasp of evolving communication and data network/server technologies.

·         Solid grasp of network and server technology and tools.

·         Advanced-user level knowledge of agency-supported ICT4D solutions.

·         Solid knowledge of backup and disaster recovery systems.

·         Strong client-service focus; able to work with diverse groups of people in a team-oriented environment.

·         Skilled in obtaining information necessary to accomplish duties.

·         Able to prioritize work, multi-task and meet deadlines.

·         Problem analysis and problem resolution at functional level.

·         Able to quickly research, learn, and implement new technologies.

·         Able to communicate technical ideas and concerns in a non-technical environment.

·         Able to adapt and learn.

·         Ability to anticipate systems’ impact on organizational and user effectiveness.

·         Strong organization and planning skills, detail-oriented.

·         Maturity and discretion, able to work with, and maintain confidential information.

·         Fluency in written and spoken English; excellent written and oral communication skills.

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.

·         Serves with Integrity

·         Models Stewardship

·         Cultivates Constructive Relationships

·         Promotes Learning

Travel Requirements:

If based in Dili approximately 70% travel.

HOW TO APPLY

Suitable qualified female candidates are especially encouraged to apply

Sent a cover letter, current CV and professional references by email to TL_HR@global.crs.org or

Delivery by hand at CRS Dili Office at Rua Dom Alexio Corte Real, Mandarin, Dili or

CRS Baucau Office at Rua Samadigar Buibau, Baucau

Deadline : 10 November 2015 by 5pm the latest.

For further information and full job description please email the address above.

Only Short Listed Applicants will be contacted

Regional M&E Supervisor @ Care International

JOB ADVERTISEMENT

Internally & Externally

CARE International in Timor-Leste - CITL

Department / Project                    : Lafaek Learning Media Project

Position                                               : Regional M&E Supervisor

Supervising                                        : Field Officers in West region of Timor-Lest

Coordination Line                           : Deputy Project Manager, Project Coordinators

Grade                                                   : D1

Salary                                                    : From $536 per month plus benefits

Duty Station                                       : Temporarily in Dili with frequent travel to Project sites

Report to                                             : Deputy Project Manager for M&E and Learning

Contract period                                : November 16, 2015-June 30, 2016 with possibility of Multiyear 

                             Extension depends on work Performance

CARE is an international humanitarian organization, with a vision of empowering women and girls to fight poverty and bring lasting change to their communities. We work in over 80 countries around the world. We work with partners to achieve lasting results for marginalized communities.

People are CARE’s greatest assets. CARE international in Timor –Leste (CITL) ha s a diverse team of dedicated, talented professionals who work together to make a lasting impact.

Job Summary:

Under the guidance of the M&E Coordinator, the M&E supervisor will be implementing the M&E system in the field level, monitoring and ensuring high quality and timely inputs and ensuring that project activities are implemented in a cost effective and timely manner.

The Regional M&E Supervisor will be responsible for designing and implementing the M&E activities of the Project; monitor the project activities on a regular basis, developing and maintaining the MIS of the Project and will be responsible for the collection & analysis of different data in relation to the project activities.

Duties and Responsibilities:

1.       Work closely with the Lafaek Learning Media Project team and CARE’s Program Quality Unit to develop the M&E system. This includes development of project M&E database and tools based on the Project’s Logical Framework;

2.       Assume the overall responsibility for the implementation of the  project’s M&E plan in the field under the guidance and supervision of the Education Program Coordinator, M&E Coordinator and in coordination with Project Manager;

3.       Supervise and build the capacity of the M&E team members by providing on-the-job support to ensure effective implementation of the M&E activities at the field level;

4.       Ensure that the project gathers timely and accurate evidence-based information regarding project progress and that all information is properly  reported and archived;

5.       Ensure that the success stories are documented and reported and on a monthly basis;

6.       Lead the data entry, data verification, and cross checking process;

7.       Identify training needs, organize, and lead appropriate training sessions on the relevant M&E topics for the M&E team members, Field Officers, and partner organizations;

8.       Conduct frequent visits to all LLM project schools and communities – meet with school administrators, teachers, students, parents, and other community members to verify and collect relevant information;

9.       Provide support to project surveys, this includes baseline, midline  and end line evaluation;

10.    Liaise with the Ministry of Education, UNICEF and other relevant stakeholders to ensure access to EMIS data and other relevant databases/ research results in country, in cooperation with the project team.

11.    Any other task assigned by the supervisor.

Required qualifications:

·         Masters Degree in Education, statistics or equivalent

·         3 years of experience in designing and implementing M&E activities, preferably in Education programming

·         Demonstrated ability in the use of quantitative and qualitative methods including questionnaire design, survey techniques, and participatory approaches

·         Proven strong report writing skills, ability to present monitoring data and survey finding clearly

·         Strong organizational development skills and experience in development of and training for information and monitoring systems

·         Demonstrated ability to transfer knowledge through informal and formal trainings of staff

·         Proven strong participatory management and supervisory skills

·         Computer proficiency with MS Office, MS Access, Statistical Programs (et. STATA, SAS, SPSS)

·         Proven knowledge of Data Management methods and applications

·         Excellent oral and written communication skills in English

·         Ability to manage tight timelines and potentially stressful, shifting priorities and deadlines

·         Excellent attention to details

·         Able to work both independently and collaboratively

·         Superior interpersonal skills

In return of your commitment you will benefit from ongoing professional development fostered within an innovative and forward thinking environment, plus a comprehensive benefits package.

To apply to this position, please email your submit the application letter and Curriculum Vitae with two references (Please DO NOT attached the other documents) to teresa.barros@careint.org OR to HR Unit, CARE International Timor-Leste, Bairo Pitte, Dili, OR by email before or by date deadline 8 November 2015. Only successful candidates will be contacted for the interview.

CARE is an equal opportunity employer committed to a diverse workforce. Women are strongly encouraged to apply. CARE International Timor-Leste is committed to protecting the rights of children in all areas we work. CARE International Timor-Leste reserves the right to conduct screening procedures to ensure a child-safe environment.    Related Blog: 1. Article Timor Leste 2. Vaga Servisu Timor Leste 3. Noticias International 4. Financas Timor Leste

Asistente Offisial Kampu, MERCY CORPS Timor Leste

Programa Maneja Risku Dezastre Hodi Hasa’e Vida Ekonomia (M-RED) Hakarak Rekruta Pozisaun Tuir Mai:

Asitente Ofisial Kampu  – Pozisaun 3

Fatin Servisu Dili (1), Ermera (1) no Ainaro (1)

Deskrisaun Jeral

Mercy corps halo implementasaun ba maneja risku atu dejemvolve ba ekonomika (M-RED) programa ho 64 komunidade iha Timor Leste ho Nepal , ho special projetu iha Indonesia,atu dejenvolme tan sustainable dezaster risku redusaun (DRR) approva diretamente atu liga ba security ekonomika. M-RED nia programa hetan fundu husi fundasaun Margaret A Cargill no atu implementa ba tinan tolu nia laran.

Iha Timor Leste, programa M-RED target ba 30 komunidade husi 17 Suco ( Sub-Distritu) ba fatin tolu nebe fasil (Dili,Ainaro,Ermera). Area tarjetu bele mos ba laletek . nebe akontese be’e sae ,rai monu no mota sai. Komunidade iha foho leten mos terus ba be’e nebe laiha no anin bo’ot halo a’at sira nia produtu nebe sira kuda ba nomos hahan seluk –seluk tan.

M-red mos koneksaun portfolio husi DRR no adaptasaun mundansa iklima. Programa ne implementasaun husi Mercy Corps Indonesia. Programa ida ne’e iha dukumentus no aprende objetivu atu simu pratika nebe diak liu husi programa ne’e atu konfirma sira nia konyesementu ba programa tolu iha mundu.

Iha tinan tolu programa M-RED servisu liu iha nivel suco dizastre managementu ho pratika nebe diak liu husi  baze komunidade (SDMCs) atu adapta pratika nebe diak ba parparasaun ba risku. Karik nune duni, Aviju antis no halo planu ho kombinasaun  atu dezemvolve merkado ho pratika diak ba kominidade bazia ba DRR. Programa ne’e supporta atu dezemvolve husi planu dizastre mitigigasaun liu husi informasaun ba partisipante  nebe hetan risku dezastre  atu halo specific hamutuk no dejemvolve oportunidade ekonomika. ne’e atu sukat impactu husi M-RED ba redusaun risku no dezemvolve ekonomika,  karik modelu ne iha impactu liu husi tradisional. No ho modelu kontribusaun saida mak  atu prefende risku dezastre husi Timor Leste no Nepal.

Asistente ofisial Kampu

FUNSAUN SERVISU IMPORTANTE:

Halao koordenasaun besik liu ho autoridade lokal no Ofisial Governo nianiha kampu ba  implementasaun programa loron loron nian.

Organiza sorumutu nivel municipal no iha koordenasaun hamutuk ho grupus lokal sira iha target komunidade nebe seleksionado ona.

Halao aktividade mobilizasaun, halao seleksaun ba target benifisiariu, no halao treinamentu atu hasae kapasitasaun komunidade iha area risku dezastre nian.

Suporta aktividade dezenvolvimentu merkadoria relevante sira seluk, inklui  suporta negosiu kik sira iha area tarjetu.

Desenvolve ligasaun entre agrikultor nebe programa suporta no negosiu sira  ba iha merkado nian.

KONHESIMENTO NO EXPERIENSIA

Lisensiadu iha Agronomia, Hortikultura ou Ekonomia ou jestaun Negosiu

Iha experiensia minimu tinan 2 ho komunidade iha base iha area agrikultura, literasaun finansial, vida moris komunidade, programa desenvolvimento do negosiu & programa merkadoria

Abilidade mobilizasaun komunidade ho experiensia relevante servisu hamutuk ho grupo komunidade iha kampo, Offisial governo no sector privado no integra sira ba iha implementasaun programa nian

Experiensia iha hasae kapasitasaun ba iha equipa oin—oin.

Abilidade iha hakerek, relata relatorio, organizasaun no komunikasaun.

Abilidade iha Tetun no Lian Lokal – konhesimento ba iha lian Ingles & Portugues sei vantage liu

Halo deslokasaun bebeik ba iha area targeto (Dili – distrito seluk)

Iha kompetensia bele konduz motorizada (iha Karta kondusaun Motor)

Ba Aplicante nebe mak intereste beleh haruka Karta Aplikasaun no CV  labele liu husi dia 30 de Outubro 2015, mai  Mercycorps nia Escritório  iha  Rua de Travesa  ( Clinica Café Timor nia Sorin )  Bidau – Lecidere, Dili, Timor-Leste  ka bele haruka liu husi Email  jobs@tl.mercycorps.org

  Related Blog:

1. Article Timor Leste

2. Vaga Servisu Timor Leste

3. Noticias International

4. Financas Timor Leste